Who we are:

Our website address is: https://urbanecho.ca. The website is owned and operated by Urban Echo Communications. You can contact us at info@urbanecho.ca.

What personal data we collect and why we collect it:

In general, we collect data to provide and improve our services, to communicate with you, and to manage our business operations. The specific data we collect depends on how you interact with our site, such as Contact forms or Newsletter forms.

Forms:

If you use our contact or newsletter form, we collect the data you provide, such as your name, email address, and the content of your message. We use the contact form information solely for customer service purposes and the newsletter for industry news and updates. 

Plugins and third-party services: 

By default, we do not share any personal data with third parties. However, we use third-party services to operate and manage our business. These services may have access to your data only as necessary to perform their functions.

• Google Analytics: We use Google Analytics to track website interactions. Google Analytics sets cookies to collect anonymous information such as your IP address, browser type, and pages visited. See Google’s privacy policy here: https://policies.google.com/privacy.
• Social Media Widgets: If you use social media sharing buttons, they may set cookies to track your activity. Refer to their privacy policies.
• Hosting Provider: Our site is hosted by Hostinger via WordPress. Please refer to their privacy policy for details on how they handle your data.
• LiteSpeed Cache: This site uses caching to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

Analytics:

We use Google Analytics to collect anonymous data about website traffic and usage. This helps us understand how our visitors use our site and allows us to improve our services. You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

How we protect your data

We take the security of your data seriously. We use an SSL certificate to encrypt all data transmitted between your browser and our server. We also employ security measures such as secure passwords and staff training to protect your data from unauthorized access.

Contact information

For privacy-specific concerns or questions about this policy, contact us at privacy@urbanecho.ca.